Grootbos Private Nature Reserve

Grootbos is family friendly, so yes children can be accommodated at the lodge

The best time to visit the Cape Floral Kingdom is between July and December. 

Boat-based whale watching (July - December), Dyer Island boat trip (January - June), shark cage diving, scenic flights, spa treatments, beach horse riding and quad biking.

* Cardholder, ID/Passport is required at check-in. * The credit card used for the online deposit must be present at check-in. RATES ARE BASED ON FULL BOARD AND INCLUDE THE FOLLOWING - Accommodation in freestanding suites - Welcome drink served upon arrival - Water, soft drink, tea and coffee, minibar - Fresh fruit daily in suite - Breakfast Buffet with Full English Breakfast - Light Lunch (lunch is included either on the arrival or departure day) - 5-course Dinner - Horse Riding for non- and experienced riders through the reserve (please note that there is a weight limit of 90kg/198lbs per person / children under the age of 12 are only allowed on guided pony rides) - Guided walks including fynbos nature tours and Milkwood trails Nature, marine and coastal drives and walks including the Walker Bay Nature Reserve, De Kelders cliff walk, Klipgat Cave combined with seasonal land-based whale watching (June-December) - Bird-watching; experience a great variety of bird species on the reserve - Various maps of the reserve and the area for self-guided walks - Transfers to/from all activities RATES EXCLUDE - Alcoholic beverages - Laundry - Spa treatments, whale watching boat trips, boat trips to Dyer Island, Shark Cage Diving, beach horse riding, Scenic Flights, fat biking, wine tours, river cruises - Items of personal nature (i.e. telephone calls, items purchased from the Grootbos curio shop etc.) TERMS & CONDITIONS BOOKING CONDITIONS - Rates include VAT @ 15% and are quoted in SA Rand (subject to changes). - Rates exclude Conservation Contribution of R 125 - R 350.00 per adult per night (seasonal rate). - All reservations require a 25% deposit upon confirmation of the booking to be paid within 7 days. Grootbos reserves the right to cancel the booking should payment not be received. - Final payment needs to be made 30 days prior to guests' arrival. Grootbos reserves the right to cancel the booking should payment not be received. Your credit card will be automatically charged within 30 days prior to your arrival. - For last minute reservations, full payment is required upon confirmation! - All requests, confirmations and cancellations only valid if in writing. - Provisional bookings will only be held for 7 days as stated on the provisional confirmation; thereafter the booking will automatically be released. - Rates are not guaranteed until the booking is confirmed. - We strongly recommend a minimum stay of 2 nights throughout the year. - No pets allowed. - All suites are non-smoking. - Forest Lodge accepts children over the age of 12 years. - Garden Lodge accepts children of all ages. - Preferred Credit Cards: VISA, Mastercard (no AMEX or Diner's Club Cards accepted) CANCELLATIONS The cancellation fee is a percentage of the full accommodation account. Up to 46 days prior to travel: 5% cancellation fees 45 – 21 days prior to travel: 45% cancellation fees 20 – 0 days prior to travel: 100% cancellation fees Please note that 100% cancellation fee will be charged should you decide to depart earlier while staying with us. Should you cancel your booking more than 30 days prior to arrival, please note that a 6% credit card charge will be deducted from your original deposit paid. This only applies for deposits paid by credit card. I agree to the cancellation policy below and understand that should my booking be cancelled within the cancellation period, my card will be debited with the full amount of the booking, or the proportionate amount as indicated by the policy. PEAK SEASON: 16 December – 10 January each year. - An initial non-refundable deposit equal to one night’s accommodation and conservation levy to be paid on confirmation. - The balance of the payment is due by 01st September each year. Should your booking be cancelled after the 02nd of September each year a 100% cancellation fee will apply. BOOKING CONDITIONS FOR GROUPS & CONFERENCES - Group bookings are reservations for more than 3 rooms. - Rates include VAT @ 15% and are quoted in SA Rand (subject to changes). - Rates exclude Conservation Contribution of R 125.00 - R 350.00 per adult per day. (seasonal rate) - All reservations require pre-payment 60 days prior to day of arrival of guests. Grootbos reserves the right to cancel the booking should payment not be received. - All requests, confirmations and cancellations only valid if in writing. - Provisional bookings will only be held for a maximum of 10 working days; thereafter the booking will automatically be released. - 50% deposit is paid on confirmation and 50% paid 60 days prior to day of arrival. Therefore full pre-payment prior to arrival. Should the reservation be made less than 60 days prior the day of arrival, full pre-payment is required upon confirmation. Grootbos reserves the right to cancel the booking should payment not be received. - Only extras will be settled on departure. - Rates are not guaranteed until the booking is confirmed. - We strongly recommend a minimum stay of 2 nights throughout the year. - No pets allowed. - All suites are non-smoking. - Forest Lodge accepts children over the age of 12 years. - Garden Lodge accepts children of all ages. - Preferred Credit Cards: VISA, Mastercard (no AMEX or Diner's Club Cards accepted) GROUPS & CONFERENCES CANCELLATIONS The cancellation fee is a percentage of the full accommodation account. Up to 121 days prior to travel: 5% cancellation fees 120 to 61 days prior arrival 50% 60 to 0 days prior arrival 100% Please note that 100% cancellation fee will be charged should you decide to depart earlier while staying with us. Should you cancel your booking more than 60 days prior to arrival, please note that a 6% credit card charge will be deducted from your original deposit paid. This only applies for deposits paid by credit card. I agree to the cancellation policy below and understand that should my booking be cancelled within the cancellation period, my card will be debited with the full amount of the booking, or the proportionate amount as indicated by the policy. PEAK SEASON: 16 December - 10 January each year. - An initial deposit equal to one night's accommodation and conservation levy to be paid on confirmation. -The balance of the payment is due by 01st September each year. Should your booking be cancelled after the 02nd of September each year a 100% cancellation fee will apply. CHECK-IN & CHECK-OUT TIMES Check in time is 14h00, but you are welcome to arrive at Grootbos anytime and make use of the facilities offered. Early arrivals are subject to availability and are charged at an additional cost. Check out time on the day of departure is 11h00. Late departures are subject to availability and are charged at an additional cost. If we are unable to accommodate your request for a late check-out, we will gladly store your luggage whilst you enjoy your day at Grootbos Nature Reserve. GENERAL - Forest Lodge accepts children over the age of 12 years. - Garden Lodge accepts children of all ages. - We strongly recommend a minimum stay of 2 nights throughout the year. - No pets allowed. - All suites are non-smoking. TRANSFERS - Transfers can be arranged with Reservations on request at an additional cost. - All transfers are handled by accredited car hire and charter companies. - All transfers must be arranged prior to arrival. BANK DETAILS Grootbos Accommodation Enterprises (Pty) Ltd First National Bank Hermanus Account No.: 52470024996 Branch Code: 200412 Swift Code: FIRNZAJJ DIRECTIONS From Cape Town: Take the N2 from Cape Town, past the Airport to Somerset West. Either follow the N2 over Sir Lowry's Pass turning on to the R43 after the Houhoek Pass, or take the R44 along the coast and turn onto the R43 to Hermanus. Drive through Hermanus, Grootbos is situated 13km past Stanford on the R43. From the Garden Route: The N2 brings you west past Swellendam and Riviersonderend. 10km past Riviersonderend turn on to the R326 to Stanford. At Stanford turn left on to the R43. Grootbos is situated 13 km from Stanford on the R43. CANCELLATION POLICY FOR ACTIVITIES NOT INCLUDED IN THE ABOVE RATE AS WELL AS SPA TREATMENTS Shark Cage Diving, Whale Watching Boat Trip, Scenic Flights, Quad Biking, Beach Horse Riding, Wine Tours: Please note that Shark Cage Diving and Whale Watching Boat Trip do not operate on the 25th of December and 01st of January each year. Any cancellations within 24 hours will incur a cancellation fee of 100%. As such, please advise your Grootbos guide prior to 24 hours so that this cancellation fee will not affect you. Spa Treatments: A 50% cancellation fee will apply for treatments cancelled less than 3 hours in advance. INSURANCE We strongly recommend to every guest to be adequately covered by comprehensive travel and medical insurance covering at least injury, death, medical costs, emergency evacuation, repatriation, loss of or damage to personal belongings (due to theft or otherwise) and cancellation. COVID-19 / FORCE MAJEURE TERMS AND CONDITIONS Should guests not be able to travel due to COVID-19 or any other situation caused by force majeure, we will waiver the cancellation fees as stated above up to 14 days prior to arrival of guests. Any deposit or full payments made will be refunded. Important NOTE: Please familiarize yourself with South Africa's new requirements for travelling with children http://www.dha.gov.za/files/Brochures/Immigrationleaflet.pdf.

Yes

No pets allowed

14:00 - 11:00