Moonshine on Whiskey Creek

Yes, a communal pool for all guests to use.

Yes, of course! All children are welcome.

Unfortunately, no dogs are allowed.

*The cardholder & ID/Passport must be present at check-in. *The credit card used for the online payment must be present at check-in. ** If our minimum stay does not comply with your request or the cabin you like is not available, please contact us directly and we will try our very best to accommodate you! Cancellations: Our general rule for cancellation prior to arrival is: * Less than 7 days – forfeit full deposit. * From 7 to 28 days – forfeit 50% of deposit * More than 28 days – forfeit 15% of deposit * No show - forfeit 100% of monies. Cancellation policy for December School Holidays: * There will be no cash refunds for cancellations of bookings whose dates fall during the December school holidays. * Please note that the deposit paid will be refundable in the form of vouchers according to our general cancellation policy above. * No refunds or transfers will be considered for late arrivals or early departures. * During the holiday period full payment is expected prior to arrival / or at the very latest upon check-in. No keys will be handed over until this process is complete, so please come prepared. * Should the reservation not be taken up on the arrival date the accommodation will be held until 09:00 the following day after which the reservation will be cancelled and all monies paid will be forfeited. * In the event of the agreed payment not being received by the stipulated date on the confirmation letter, Moon Shine Management shall be at liberty to release the reservation without notice to you. * Please be sure of your holiday plans before you make the booking or pay your deposit. Payment Methods: * EFT, Visa or Master Credit Cards only, Cash. * We are not liable for bank charges, they are for the account of the Guest. * No cheques accepted. Check-in/out times: * Check-in: Takes between 14h00 & 18h30 unless prior arrangements have been made. * Check-out: Please check out by 10h00 unless prior arrangements have been made. * Guests wanting to check in after 18h30 should advise us what time they intend to arrive otherwise we may consider it a no-show. General: * Moonshine Management reserves the right of admission. * It should be noted that we do not accommodate Matric Students visiting Plett for the Matric Rage at the end of November / beginning December every year. * No more than the specified number of paying guests may occupy the cabin. * Please note that overcrowding of cabins will not be permitted and the maximum occupancy as reflected in the confirmation letter includes children of all ages. * All units are child friendly, with the exception of Fly Me to The Moon Forest Cabin. We do not accommodate children in Fly Me to The Moon. * No pets allowed. * Accommodation is subject to availability on a first-come, first-serve basis. * For short stays, i.e. less than 3 nights, Moonshine Management may for practical reasons if deemed necessary, be required to change the location of the Guests unit and reserves the right to assign a different unit without prior notice. Any difference in monies owed will be made good by Moonshine Management. * Articles of display, equipment or guest property brought on to the resort premises are not covered by the resort or Moon Shine insurance policy and are brought onto the resort premises at the sole risk of the guest. * Although Moonshine Management endeavours to take the utmost care at all times, it does not accept liability for loss of and/or damage to such items and/or property. * Smoking inside the cabins is prohibited, by law actually. Force majeure: * Moonshine cannot be held responsible for not fulfilling its obligations due to unforeseen circumstances, such as but not limited to bankruptcy, natural disasters, acts of terrorism or serious threats of terrorist attacks, sabotage or piracy, strike or boycott, acts of governments or any other acts of authority whether lawful or unlawful, blockade, siege or sanctions, accidents, fires, explosions, plagues or any event of a similar nature. Moonshine cannot guarantee the availability of electricity in the event of unexpected power outages or scheduled load shedding. These terms are non-negotiable and receipt of a pre-payment or a deposit assumes your unconditional acceptance of these terms.

Yes

No pets allowed

14:00 - 10:00